Support

How can we help, Chef?

Browse the FAQ, drop us an email, or send a message straight to the team below.

Read the FAQThe fastest way to find an answer โ€” plans, billing, sync, offline use.smartchef@digitalknife.ioPrefer your own mail client? Reach us directly โ€” we read every message.Delete your accountRemove your account and all its data โ€” in the app or by email.
Billing & account

On iPhone or iPad: Settings โ†’ your Apple ID โ†’ Subscriptions โ†’ DigitalKnife โ†’ Cancel. On Android: Google Play โ†’ your profile โ†’ Payments & subscriptions โ†’ Subscriptions โ†’ DigitalKnife โ†’ Cancel subscription. Apple and Google manage all billing. Deleting the app does not cancel a subscription.

Manage Apple subscriptions ยท Manage Google Play subscriptions

On iPhone or iPad, refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and request a refund for the DigitalKnife purchase.

On Android, refunds are handled by Google Play: Google Play refund help.

You can sign in with Apple, Google or email โ€” on iOS, Android and the web. Pick whichever you prefer โ€” if you sign up with email, you'll confirm it once via a verification link.

DigitalKnife runs on iPhone and iPad via the App Store, and on Android via Google Play. Kitchen Chef subscribers also get access to selected web-based tools on desktop.

No. You can use the free tools right away, and your 14-day full-access trial starts when you create your free account โ€” no card needed. You'll be asked to sign in (with Apple, Google or email) when you first save something or open your Profile.

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