Delete your account.

In the app (fastest)

Open DigitalKnife on iPhone or Android and go to Profile → Account → Delete account. Your account and all data stored with it are removed immediately. This cannot be undone.

By email (without the app)

If you can't access the app, email smartchef@digitalknife.io from the email address associated with your account, with the subject “Delete my account”. We’ll delete your account and all data stored with it within 30 days and confirm by email once it’s done. If you write from a different address, we may ask you to verify ownership before we proceed.

What gets deleted

Deleting your account removes everything we store for you on our servers, including:

• Recipes
• Food cost sheets
• Ingredients
• Orders and order history
• Walk-In entries
• Notes
• Reminders
• MEP Lists
• Reviews you submitted
• App settings and preferences
• Your account record and sign-in credentials

What we can’t delete for you

Some things live outside DigitalKnife and stay with whoever controls them:

• Subscription and payment records held by Apple (App Store) or Google (Google Play) under their own retention policies. To cancel a subscription or request a refund, use your Apple ID or Google Play account.
• iCloud backups (iPhone) or Google Drive / device backups (Android) that you may have created. You manage these in your device settings.

Questions

For anything else, write to smartchef@digitalknife.io.